Shipping, Returns and Refunds Policy

 

 

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.


Carriers

We use the following carriers to deliver our orders:

USPS

 

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

 

Shipping Rates

All of the shipment of our products will be undertaken by USPS which is a reputable global courier services company who will ensure quick and efficient delivery of your orders straight to your own doorstep. You can rest assured that shipment of your item of choice will commence as soon as payment of your order is confirmed. Corresponding charges will apply as pegged by our carrier (USPS) dependent on your location in the world as well as the total weight of the package to be shipped.

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.


Returns and  Refunds Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email info@sadity.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:


Sadity.com - Tupavco LLc
20809 Anza Ave # 109
Torrance, California 90503


3. Include in your package a signed letter stating the reason for your return and the original receipt.

 

Return Exceptions

Some items can not be returned if they are opened.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are not subject to a restocking fee. We do not refund the original shipping and handling that you paid on the order.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Sales Tax

Purchases made in California are charged 9.75% sales tax.